Overview
This five-day instructor-led will provide delegates with knowledge and skills to design, deploy and manage a Sharepoint Online architecture using best practice principals.
The primary audience is IT professionals with experience of Office 365, who want to learn best practice design, deployment, configuration and administration of SharePoint Online.
Prerequisites
- Basic understanding of ‘cloud’ concepts
- Experience with Office 365 core components such as user IDs
- Familiarity with SharePoint use either Office 365 or on premise. Delegates should have knowledge and experience of basic SharePoint concepts such as sites, pages, lists, libraries, basic features and have the skills to navigate through a basic site interface. Delegates can gain this knowledge by attending QA’s ‘Microsoft SharePoint Online Essentials’ course.
- Experience with PowerShell
- Experience with traditional collaboration methods such as email and file sharing
Learning Outcomes
- Thorough knowledge of the components of Sharepoint Online
- Sharepoint Online Administration via GUI, Sharepoint Online Powershell and PNP Powershell
- Technical Guidance for designing and deploying best practice Information architecture site hierarchies, scalable navigation structures and company taxonomies.
- Thorough understanding of Modern Team & Communication Sites vs Classic sites and available PnP modernization tools and guidance.
- Available permission models, and best practice security
- Internal and external sharing features and administration
- Modern team management including controlling site creation, limiting or blocking guest access via Microsoft 365 Groups
- Best Practice Enterprise Content Management design and deployment including content types, document sets, content organizer and document ID’s
- Records management for Sharepoint Online
- Sensitivity labels for encryption, classification and visual marking
- Sensitivity labels for Sharepoint Online sites
- Sharepoint Online Apps concepts, deployment and management
- Sharepoint Online Social features including bulk profile photo management and Delve concepts, best practice and configuration
- Microsoft Search concepts and best practice configuration including Search Schema management and Modern Search administration
- Sharepoint Online Migration tools and best practice
- Sharepoint Online Monitoring and Reporting for both auditing, compliance and user adoption assessment
Course Outline
Module 1 – Sharepoint Online Concepts, Subscriptions and Administration
SharePoint Online Features
- Isn’t SharePoint just a part of Microsoft Teams?
- SharePoint Six Pillars
- SharePoint Components
- Intelligent Intranet and SharePoint Home Sites
- Intranet Sites
- SharePoint Online Audience Targeting
- Delve
What do you get with SharePoint Online?
SharePoint Online is an Evergreen Service
How to keep up to date with changes
- Microsoft 365 RoadMap
- Office 365 Release Preferences
- SharePoint “What’s New” Site
- SharePoint Intrazone
- SharePoint Pitstop – Monthly
- SharePoint Community Site
Modern Site Mobile Views
Classic Site Mobile Views
Lab 1.1 – Sign Up for an Office 365 E3 trial and create sample users
SharePoint Online Admin Centre
- Sites
- Content Services – Term Store
- Content Services – Content Type Gallery
- Migration
- Reports – content services
- Advanced – API Access
SharePoint Online Management Shell
Using Windows PowerShell to manage SharePoint Online
SharePoint PnP – Background
PnP Resources for Administrators
SharePoint PnP is Evergreen
PnP PowerShell Updates
Lab 1.2 SharePoint Online Management Shell and PNP PowerShell
Lab 1.3 Microsoft 365 Updates
Module 2 SharePoint Online Sites and Navigation
Creating and Managing Sites
- SharePoint Sites
- Modern vs Classic Sites
- SharePoint Site Pages
- SharePoint Page Types
- Page Recommendations
- Modern Pages (AKA Site Pages)
- SharePoint Multilingual Pages
- SharePoint Lookbook and Design Guidance
- PNP Starter Kit V.2
- Modern Page Branding
- Modern Page Comments
- Defining Site Collection Creation Options for End Users
- SharePoint Online SubSites
- SharePoint Site Designs and Scripts
- SharePoint Site Content
- Microsoft Lists
- SharePoint Spaces
- Site Functionality
Modern Sites
- Modern Team Sites
- Classic and Modern Site “Groupification”
- Microsoft 365 Groups
- Modern Team Site Creation
- Modern Communication Sites
- Modern Site Considerations
- Heading SharePoint Home Sites
- Listing Modern Sites
- SharePoint Online Site Swap
- Site URL Renaming
- SharePoint Online Domain Change
- PnP Provisioning Engine – Sites Templates
- Deleting and restoring Modern Sites
- Deleting and restoring Modern Communication Sites
- Deleting and restoring Modern Team Sites
- Alternative ways to delete a Modern Team Site
Hub Sites
- Hub Site Benefits
- Configuring Hub Sites
- Associating Sites to a Hub Site
- Hub Site Approval Flow (PowerAutomate)
- Parent Hub Association
- Hub Site Features
- Hub Site Permissions
- Hub Site Limitations
- Comparison of Associated hub sites and Associated (non hub) sites
When to create a new site
- Site Settings Inheritance
- Default Modern Site Collection
- Site Collection Administrators
- Site Collection Administrator Capabilities
- Site Collection Quotas
- Deciding between a Single Site Collection vs Multiple Site Collections
- Site Architecture and Navigation Relationship
- Single Site Collections vs Multiple Top Level Sites Site Collections
Lab 2.1 Creating and Managing Modern and Classic Sites
Lab 2.2 Creating and Managing Modern Sites with PowerShell
Lab 2.3 Configuring Hub Sites
SharePoint Online Site Navigation
- Modern Site vs Classic Site Navigation
- Modern Team Site Navigation
- Team Site Navigation Switcher
- Modern Communication Site Navigation
- Cascading vs Mega Menu Navigation
- WebPart Navigation Options
- Highlighted Content Webpart
- SharePoint App Bar and Global Navigation
- Modern Site Navigation Updates and Documentation
Lab 2.4 Managing SharePoint Online Navigation
Lab 2.5 Search Driven Navigation
Lab 2.6 Building an Intranet Home
Classic Site Specific Functionality – Optional
- Classic Specific Page Types
- Web Part Pages
- Wiki Pages
- Publishing Pages
- Allow or block modern site page creation by end users
- Classic Sites Administration
- Heading Classic SharePoint Page Branding
- Enable the communication site experience on classic team sites
- Heading PNP Modernization Tools and Guidance
- Automatic Classic Site Modernization
- Classic Site Specific Navigation – Optional
- Structural Navigation
- Structural Navigation Features:
- Managed Navigation
- Configuring Managed Navigation Term Sets and Terms
- Managed Metadata Navigation Configuration
- Pinned Navigation
- Search Driven Navigation
- Search Web Parts vs Content Query Web Parts
- Comparing Classic Site Navigation Options
Module 3 SharePoint Online Content Management
SharePoint Online Columns and Content Types
SharePoint Online Columns
- Sorting by a column
- Filtering via a column
- Creating a view via columns (in below screenshot a grouped view)
- Searching using columns
- Adding Columns (Metadata)
Content Types
- Adding Content Types
- Enabling Site Level Content Types
- Modern UI Content Type gotcha
- Custom content types
- Content Type Settings
- Content Type Metadata
- Publishing Content Types
- Content Type Hub Site “Push”
- Document Library File Template Management
Columns vs Content Types
Lab 3.1 SharePoint Online Content Types
SharePoint Syntex
- Form Processing vs Content Understanding
- SharePoint Syntex Classifiers
- SharePoint Syntex Extractors
- Syntex and Retention Labels
- Syntex Form Processing Models
- SharePoint Syntex Model Analytics
Lab 3.2 – Configuring SharePoint Syntex
Document Sets
- Enable the Document Set Feature
- Adding a Document Set Content Type to a library
- Document Set Settings
- Document Set Content Types
Document IDs AKA Durable Links
- Ways to View and Utilize Document IDs
- Document ID in Documents
- Classic Only – Find By Document ID Web Part
- Document ID Search
SharePoint Online Managed Metadata
- Term Groups Term Sets and Terms
- Term Store Groups and Permissions
- Term Synonyms and Language Translations
- Using Managed Metadata
Folders vs. Metadata
Using Folders and Metadata Together
Lab 3.3 – Managed Metadata
Module 4 SharePoint Online Records Management
SharePoint Online Records Management
Planning for Records Management
Office 365 Preservation options
- eDiscovery Holds
- Retention Policies
- Office 365 Retention Labels
Records Overview
- Microsoft 365 Retention Label Record Features
- Locking and unlocking a record
- Searching the audit log for record locking/unlocking events
- Preventing non-record content being deleted
Microsoft 365 Retention Label administration
- Auto-applying a Retention Label
- Alternative methods to auto apply retention labels
- SharePoint – Library or folder default label
- SharePoint – Syntex
- Outlook – Inbox Rules
- Single Retention Label per Item
Record Retention Labels
Retention Label Creation
Event Driven Retention
Disposition Reviews
- Disposition Review Permissions
- Disposition Review Process
- Disposition Review Considerations
Record Retention Label File Plan Descriptors
Records vs Regulatory Records
Label Publishing and Label Policies
- Adaptive Scopes
- Static Locations
- Retention Label policies and locations
Monitoring Retention Labels
Retention Label Auditing
Retention label PowerShell
Lab 4.1 Microsoft 365 Retention Labels
Classic SharePoint Online Records Management Legacy – Optional
- In Place Records Management
- Site Collection in place records settings
- SharePoint Records Center
- Common Records Center Management Tasks
Module 5 SharePoint Online Security
SharePoint Online Permissions
- Classic vs Modern Site Permission Management
- SharePoint Modern Team Sites
Access Requests
Member Sharing options
Permission levels
- Bespoke Permission Levels
- Granting Explicit Permissions
SharePoint Groups
- SharePoint Group Best Practice
- Recommended SharePoint Online Group Model
- Special SharePoint Groups
Permission Inheritance
- Breaking Inheritance
Granting Permissions
Checking Permissions
“Sharing” SharePoint Items
- Sharing a Site
- Sharing a Document Library/List
- Sharing a Folder or Items
Modern UI folder or item sharing
Modifying and Removing Permissions
SharePoint Online Permissions via PowerShell
SharePoint Online Permissions Best Practice
Lab 5.1 SharePoint Online Permissions
Conditional Access
Lab 5.2 Conditional Access
Module 6 SharePoint Online External Sharing
SharePoint External Sharing
Authenticated External User sharing
Authenticated External User Link Management
- Anonymous Access Links
Modern Team Sites Guest Access
- Office 365 Group external access administration
- Controlling Guest Access to Office 365 Groups
- Guest expiration settings
- Determining Guest Access for Office 365 Groups
- Blocking Guest access for a specific Office 365 Group
- Allow/Block 365 Group Access per domain
Lab 6.1 Managing Microsoft 365 Groups
SharePoint Online External sharing administration
- Tenant Level External Sharing Administration
- Azure B2B One Time Passcodes for Guest Users
- Pre-Creating Guest Users
- Advanced settings for external sharing
- File and Folder Links
- Outlook External Sharing Link Features
- Other Settings
- Show to owners the names of people who viewed their files
- Site Collection External Sharing Options
PowerShell External Sharing
SharePoint Online External Sharing Alerts, Auditing and Reporting
Lab 6.2 SharePoint External Sharing
Module 7 SharePoint Online Information Protection
Office 365 Sensitivity Labels
Sensitivity Labels for Files and Emails
Classification
SharePoint Search using Sensitivity Labels
Sensitivity Labels as a DLP condition
Sensitivity Label Visual marking, watermarks, headers and footers
Sensitivity Label Protection – Encryption both inside/outside the organisation
Double Key Encryption
Sensitivity Label Client Support
Client ‘Quirks’
Applying File Sensitivity labels
Sensitivity Label Support for Office Online Files
Automatically Applying Sensitivity Labels
Auto labelling Policies
Auto labelling properties within a label 21
Auto Labelling Policies 22
SharePoint Syntex sensitivity label assignment
Defender for Cloud Apps File Policy based Sensitivity Labels
Sensitivity Labels for Teams, 365 Groups and SharePoint Sites
Authentication Contexts
Applying a 365 Group or Site Sensitivity Label
Sensitivity Label priority and grouping
365 Group and Site vs File and email label ordering
Sublabels
Editing or deleting a sensitivity label
Label Policies
Label Analytics
Data Classification – Activity Explorer
Lab 7.1 Microsoft 365 Sensitivity Labels
Module 8 SharePoint Online Apps Management
SharePoint Apps – Introduction
App Permissions
App Permissions Scopes
App installation requirements
SharePoint Store
App Requests and Approval
SharePoint App Licensing
SharePoint App Licensing – Classic App ‘gotcha’
SharePoint Online Admin App Settings
App Deployment and Management
Centrally Managing Apps
Managing Centrally deployed Apps
Site Collection App Catalog
Lab 8.1 SharePoint Online Apps Management
Module 9 SharePoint Online Social Features
SharePoint Online Social Features
Office 365 Social Tools
SharePoint Online User Profiles
- SharePoint Online User Profile Synchronization
- User Profile Picture Solutions
- Administering User Profiles
- Managing Individual User Profiles
Lab 9.1 Managing SharePoint Online User Profiles
SharePoint Online Audiences
- Creating Audiences
- Problems with Audiences
Manage Policies
My Sites – AKA OneDrive for Business
Secondary Site Collection Admin
Delve
- HidefromDelve
- Disabling Delve
Lab 9.2 Delve
Module 10 SharePoint Online Search
Classic vs Modern Search Experience
- Modern vs Classic Configuration
- Classic vs Modern Search Accessibility
Modern Search Administration
SharePoint Online Administration Center Modern Search Settings
- Search Schema
- Managed Property Mappings
- Editable Managed property settings
- Re-Indexing List/Library/Site
- Result Sources
- Search Result Trimming and Removal
- Query Suggestions
- Administrator Suggestion Settings
Microsoft Search & Intelligence Center Modern Search Configuration settings
- Microsoft Search Insights
- Feedback
- Microsoft Answers
- Microsoft Search Acronyms
- Microsoft Search Bookmarks
- Recommended Bookmarks
- Microsoft Search Floorplans
- Microsoft Search Locations
- Microsoft Search Q & A
- Microsoft Search Connectors
- Microsoft Search Verticals and Result Types
Search Configurations
PnP Modern Search Customization
Lab 10.1 SharePoint Online Modern Search
SharePoint Classic Search Configuration – Deprecated
- Redirecting Search Box Searches
- Additional Search Center Sites
- Global Search Center URL
- Result Sources
- Promoted Results – Deprecated
- Query Rules
- Using Promoted Results in a Query Rule
- Using Result Blocks in a Query Rule
- Result Types and Display Templates
- Display Templates Used in the Search Results Web Part
- Usage and Search Reports
- Import and Export Custom Search Configuration Files
Lab 10.2 SharePoint Online Classic Search
Module 11 SharePoint Online Monitoring and Reporting
SharePoint Online Monitoring and Reporting
Site Usage
Office 365 Unified Auditing
- Activities Audited in Office 365
- Integrating 365 Audit logs into Azure Sentinel
- Microsoft 365 SharePoint Online Reports
Usage Reports
Microsoft 365 Productivity Score – Content Collaboration
- Microsoft 365 Usage Analytics
- Microsoft 365 Usage Analytics Reports
- Product Usage Report – Filter by SharePoint/OneDrive.
- Collaboration
- Storage
- Product Usage – SharePoint
- User Activity and Department Activity
- Enabling the Microsoft 365 Usage Analytics
Lab 11.1 SharePoint Online Monitoring and Reporting
SharePoint Online Page performance
Microsoft 365 Cloud App Security
SharePoint Online Forum
Monitoring Services in Office 365
- Service Health
- Microsoft 365 Status Twitter Feed
- Microsoft 365 Network Insights
Support Options for SharePoint Online in Office 365
Online Support
Service Requests
Module 12 SharePoint Online Migration
Why Migrate to Sharepoint Online?
Challenges to Sharepoint Online Migrations
Microsoft Options for Sharepoint Online Migrations
Migration Stages
Stage 1 Prepare and Assess
- SharePoint Migration Assessment Tool
Stage 2 – Migrating Data into SharePoint Online
- The SharePoint Migration Tool
- SPMT settings
- SharePoint Migration Manager
- Migration Manager Global/Task Settings:
- Mover.io
Stage 3 & 4 Post Migration and reducing business impact
- Convert users to adopters
Third party migration tools
Customizations Migration
Lab 12.1 Sharepoint Online Migration