Kurso aprašymas

About this course

This BCS Foundation Certificate in Business Change is designed for anyone involved in or affected by change initiatives required to deliver business benefit. These initiatives are likely to include the implementation of revised business processes and/or IT systems.

This course considers the underlying concepts in the areas of business and requirements analysis, change management and the consultancy skills necessary to ensure maximum value is achieved from the implementation.

The Certificate counts towards the Business Analysis Diploma as one of the available knowledge based options.

Audience profile

This certificate is suitable either for those wishing to subsequently pursue the individual topic areas in more detail, or those from other disciplines, including business domains, who require an understanding of the subject.

At course completion

Candidates who pass this qualification will be able to demonstrate a knowledge and understanding of the underlying principles and philosophies of Business Change, including those that relate to business and IS strategy, business improvement definition, designing and implementing business change, and business change management. They should also have an appreciation of the key techniques that can be employed to support the business change life-cycle. The syllabus reflects general and well-established best practice for business change work.

Examination

  • Type: 40 Question Multiple Choice
  • Duration: 1 hour
  • Supervised/Invigilated: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Distinction Mark: None
  • Delivery: Online and Post-course

Kurso turinys

Business and IT Alignment

Objective: To understand the importance of aligning the organisation with external and internal influences and the approaches to do this.

  • The external and internal business environments for organisations Organisational cultures
  • National cultures
  • The implications of culture for business change projects
  • Corporate and IT governance and the relevance to benefits management and risk management
  • Elements of an Enterprise Architecture

Business Improvement Definition

Objective: to understand the business analysis approach and techniques used to identify business improvements.

  • Investigating the business situation: rationale and techniques
  • Holistic approach and systems thinking
  • Gap analysis: purpose and approach
  • Business requirements elicitation and approach
  • The contents of the business case
  • Stakeholder responsibilities and the business case
  • The business case lifecycle
  • Programme definition

Business Change Design

Objective: to design the inter-related elements required to implement successful business change.

  • Aspects of organisational change
  • Aspects of people change
  • Aspects of process change
  • Information analysis and modelling
  • Aspects of information technology

Business Change Implementation

Objective: to understand the processes that should be employed to deploy business change effectively.

  • Planning the acquisition, deployment and acceptance
  • Acquiring the solution
  • Deploying the solution
  • Ensuring acceptance
  • Reviewing the change

Benefits Management and Realisation

Objective: to manage the classification, review and realisation of benefits.

  • Benefits Measurement in the business change lifecycle
  • Classifying benefits
  • Investment appraisal techniques
  • Benefits and the Balanced Business Scorecard, CSFs and KPIs
  • Roles and responsibilities in benefits management
  • The purpose, conduct and outcomes of a benefit review
  • Benefits realisation: purpose and challenges

Tvarkaraštis

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Nuotoliniai mokymai

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